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Terms & Conditions

1.Introduction​:

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This website is operated by Zipr Links Private Limited for Wild Gorewada(a.k.a Gorewada Zoo)’s Online Souvenir Shop (hereinafter referred to as “We” or “ The Company” or “ Wild Gorewada”). By accessing or using this Souvenir online shop website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.  Your access to and use of the Website constitutes your express acceptance of these Terms.  If you disagree with any part of these Terms, you are strictly prohibited from using the Website.

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2. User Eligibility:

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Persons who are 'incompetent to contract' within the meaning of the Indian Contract Act, 1872, are not eligible to use the website.  By using the Website, you represent and warrant that you meet all of the foregoing qualifications.  Your access and use of the Website in violation of these Terms constitutes a breach of this Agreement and may subject you to legal liability.

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3. Orders and Payment:

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  • Pricing and Availability: All prices listed on the Website are in Rupees and are subject to change without prior written notice. We will make commercially reasonable efforts to ensure accuracy; however, errors may occur. We reserve the right to cancel or refuse an order if the pricing information is incorrect.

  • Payment Methods: We accept payment by [List Accepted Payment Methods]. You represent and warrant that you have the legal authority to use the selected payment method. Payment will be charged at the time you place your order.

  • Order Confirmation: Upon successful order placement, you will receive a confirmation email outlining the details of your purchase (the "Order Confirmation"). Review the Order Confirmation carefully and contact us immediately if any discrepancies exist.

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4. Shipping

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  • Shipping Costs: Shipping costs are calculated based on your order total and delivery location. These will be displayed on the checkout page before order confirmation.

  • Delivery Times: Estimated delivery times are provided on product pages and during checkout. These are estimates only, and actual delivery times may vary.

  • Risk of Loss: Items purchased on the Website are shipped pursuant to a shipment contract with a third-party carrier. The risk of loss and title for such items pass to you upon our delivery to the carrier.

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5. Refund/ Cancellation/ No Exchange Policy :

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  • Refund Policy: Due to the handmade and natural nature of our products, each item is unique and variations in size, color, and texture may occur. As a result, we cannot guarantee an exact match to the product images displayed on our website. Furthermore, given the handcrafted and personalized aspects of our products, items once purchased will not be refunded under any circumstances. We encourage you to carefully review your order before completing the purchase.

  • Cancellation Policy: To ensure customer satisfaction, we allow order modifications and cancellations prior to the dispatch of the product. Once the order has been dispatched, it is considered finalized, and no further modifications or cancellations can be accommodated. This includes instances where the order is in transit or has already been delivered.

  • No Exchange Policy: Steeped in tradition and crafted with care, our souvenir collection showcases the spirit of our traditional culture. Due to the one-of-a-kind nature of these handcrafted treasures, we operate with a "no claim, no exchange" policy. This ensures a smooth shopping experience and protects the value of each unique piece.

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6. Intellectual Property:

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The Website and its entire contents, including text, graphics, logos, images, and software, are the exclusive property of Wild Gorewada or its licensors and are protected by copyright, trademark, and other intellectual property laws.  Any unauthorised use of the Website's content, including reproduction, modification, distribution, display, sale, or commercial exploitation, is strictly prohibited without our express written permission.  Violation of these terms may constitute copyright infringement or trademark infringement under Trade Marks Act, 1999 which may subject you to legal action, including injunctive relief, damages, and attorneys' fees.

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7. User Conduct:

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You agree to use the Website only for lawful purposes and in accordance with these Terms.  Any use that violates local, state, national, or international laws or regulations is strictly prohibited.  Here are additional prohibited activities:

  • Infringing upon the intellectual property rights of any third party.

  • Transmitting harmful, harassing, threatening, abusive, defamatory, obscene, or racially or ethnically offensive material.

  • Interfering with or disrupting the Website or any servers or networks connected to the Website.

  • Attempting to gain unauthorised access to the Website, any computer systems or accounts associated with the Website, or any other computer systems or accounts accessed through the Website.

  • Using the Website to collect or store personal data about other users without their knowledge and consent.

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8. Disclaimer:

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Souvenir does not warrant that the Website will be uninterrupted or error-free, that defects will be corrected, or that the Website or the server that makes it available is free of viruses or other harmful components.  You expressly agree to hold harmless Souvenir, its officers, directors, employees, agents, and licensors from any and all claims or losses arising out of or in connection with your use of the Website

  • Product Information

  • Handcrafted Items: Please be aware that some of our products are lovingly handmade by skilled artisans. As a result, there may be slight variations in size, shape, and colour compared to the product images on the Website. These variations are a natural part of the handcrafted process and add to the unique character of each piece. We celebrate these minor variations, and they should not be considered as defects.

  • Colour Disclaimer: We strive to display accurate product colours on the Website. However, due to monitor settings, lighting conditions during product photography, and differences in computer monitors, the actual colours you see may be slightly different from those shown on your screen.

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9. Limitation of Liability:

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In no event shall wild gorewada, its officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, punitive, or consequential damages, including, without limitation, lost profits, lost data, business interruption, or other damages arising out of or relating to your use of or inability to use the website, even if wild gorewada has been advised of the possibility of such damages.

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10. Indemnification:

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You agree to indemnify, defend, and hold harmless Wild Gorewada and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, arising out of or related to your violation of these Terms or your use of the Website.

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11. Terms and Termination:

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These Terms are effective unless and until terminated by either party. We may terminate these Terms at any time, for any reason, with or without notice.  You may also terminate these Terms by ceasing to use the Website.  If, in Souvenir's sole judgement, you fail to comply with any provision of these Terms, Souvenir may terminate this Agreement/ Your orders immediately and without notice, and you may be denied access to the Website (or any part thereof).

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12. Governing Law:

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These Terms shall be governed by and construed in accordance with the laws of India, which includes Information Technology Act, 2000_Indian Contract Act, 1872_TradeMarks Act, 1999 and other necessary acts and its legal provisions.

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13. Severability:

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If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

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14. Waiver:

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No waiver of any breach of any provision of these Terms shall be deemed a waiver of any subsequent breach.

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15. Headings:

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The headings used in these Terms are for convenience only and shall not be considered part of these Terms.

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16. Force Majeure:

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We shall not be liable for any delay or failure to perform its obligations under these Terms due to causes beyond its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, labour strikes, earthquakes, floods, fires, or governmental restrictions.

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17. Notices:

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All notices and other communications hereunder shall be in writing and shall be deemed to have been duly given when delivered personally, sent by certified or registered mail, return receipt requested, postage prepaid, or sent by overnight courier to the addresses set forth below.

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18. Contact Information:

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  You can directly contact us in two ways:-

 Privacy Policy

This Privacy Policy describes how Wild Goorewards ("we," "us," or "our") collects, uses, and discloses your information when you use our website https://shopping.wildgorewada.com/ (the "Site").

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Information We Collect

We collect several types of information from and about users of our Site:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you create an account, place an order, subscribe to our newsletter, or participate in other activities on the Site.  

  • Device Information: We collect information about the device you use to access the Site, such as your device type, operating system, browser type, IP address, and referring URLs. We collect this information automatically when you use the Site.

  • Usage Information: We collect information about how you use the Site, such as the pages you visit, the products you browse, and the searches you conduct. We collect this information automatically using cookies and other tracking technologies.

 

Use of Your Information

We use the information we collect for the following purposes:

  • To fulfill your orders and provide you with the products and services you request.  

  • To send you information about our products, services, and promotions.

  • To personalize your experience on the Site.

  • To improve the Site and our services.

  • To prevent fraud and protect our business interests.

  • To comply with the law.​

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Sharing Your Information

We may share your information with third-party service providers who help us operate the Site and provide our services. These service providers may be located in India or other countries. We will only share your information with service providers who have agreed to comply with our privacy standards.  

We may also share your information with third parties if we are required to do so by law or if we believe it is necessary to protect our rights or the rights of others.  

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Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of the Site. Cookies are small data files that are stored on your device when you visit a website. They allow the website to remember your actions and preferences over time.  

You can control cookies by setting your browser preferences to reject cookies or to notify you before a cookie is set. However, if you reject cookies, you may not be able to use all of the features of the Site.

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Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

 

Your Rights

You have certain rights with respect to your information. These rights may vary depending on the laws of your jurisdiction.

Here are some of the rights you may have:

  • The right to access your information.

  • The right to rectify inaccurate information.

  • The right to erase your information.

  • The right to restrict the processing of your information.

  • The right to object to the processing of your information.

  • The right to data portability.  

If you would like to exercise any of these rights, please contact us using the contact information below.

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Contact Us​

If you have any questions about this Privacy Policy, please contact us by email at ziprlinks@gmail.com

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page. We encourage you to review this Privacy Policy periodically for any updates.

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